> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onchainsuite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Health and Churn

> Use engagement and risk signals to decide which users need attention, follow-up, or win-back logic.

## What These Signals Help You Do

Health and churn views help teams move from raw activity to prioritization.

## Typical Questions

* Which users are cooling off and need follow-up?
* Which high-value wallets should enter a win-back play?
* Which audience should receive a campaign versus an automation branch?

## Recommendation

Use health and churn signals as prioritization inputs alongside contract behavior, campaign response, and product context rather than as isolated scores.